Pacific Insurance: Earthquake current love in action.

<P> Keywords: Pacific Insurance Earthquake love action May 12, Sichuan earthquake, the face of unexpected natural disaster, the urgent deployment of the Pacific Insurance to build a disaster claims the green channel, and customers, the people standing in the disaster area .together. .</ P> <P> attaches great importance to swift action </ P> <P> 5 12 afternoon, the confirmation after the earthquake, the Pacific (601,099) Insurance Gao Guofu, chairman of emergency deployment, indicating production, life insurance companies to immediately take all .possible measures, go all out to claim relief work. .Pacific production, life insurance set up by the General Manager Wu Zongmin and for the leadership of Chairman Jin Wenhong Earthquake Emergency Response Team, activate contingency plans to streamline the approval process claims for death, serious injury cases, prepaid claims in a timely manner, the financial sector to ensure full funding Peifu .place in time. .Meanwhile, Pacific Insurance announced through the media earthquake emergency contact telephone number, in order to timely report customer advice and help. .</ P> <P> 5 13, Pacific Insurance Group, the production, life insurance company leaders to lead from the head office and transferred all branches of the survey, claims personnel, rushed to the earthquake in Sichuan guide claims work. .May 16, Pacific Insurance Group, general manager of Sichuan Huo Lianhong rushed production, life insurance subsidiaries, visit earthquake relief and condolences to the front line of fighting in the Pacific Insurance cadres of staff, to guide further relief and settlement services. .Huo Lianhong said that to do everything possible to protect employees and the living arrangements for staff, actively and properly handle the follow-up customer service and claims operations preservation work, good service support and coordinate logistical support. .</ P> <P> earthquake in the Sichuan branch of China Pacific Insurance causing damage, but the Pacific Insurance has not interrupted the service. .Before the disaster, the performance of Pacific Insurance calm composure and respond to emergency power. .</ P> <P> earthquakes on the Pacific production, life insurance, Sichuan, Shaanxi branch of the IT room had an impact. .To reduce the impact of earthquakes on business systems, reduce risk, Pacific Insurance IT operations center in the May 13 emergency start of production, life insurance, Sichuan, Shaanxi Branch of the production data and production environment backup mechanism. .</ P> <P> Sichuan Branch of the building where the cracks can not go in there office, Pacific Insurance took 95,500 workers to move outside the company hotline, business car, room and board are also on board. .May 14 morning, Pacific Insurance Sichuan 95,500 the successful transfer of customer service telephone call center of East China Pacific Insurance, the special period in the earthquake disaster, the Sichuan disaster for the Pacific Insurance offers customers great support. .May 13, Pacific Insurance launched the SMS platform for the quake-hit areas to support the earthquake relief work in the affected areas. .Disaster area by the local branch of SMS platform based on the Division staff to send a condolence message and disaster clients, according to the affected customers in the message content, the timely processing of relief work. .As at 18:00 on May 15, Pacific Insurance has been sent to the Sichuan earthquake more than 100 million text messages. .</ P> <P> measures effective services in place </ P> <P> Pacific Insurance in a very short period of time built into the green channel of the earthquake claims, and effectively protect the interests of its clients. .</ P> <P> headquarters and other offices in the past from the support team and the Sichuan branch of the staff to increase services to the power configuration, enhancing claims of vehicles and logistical support to ensure services in place. .On major and serious accidents, claims personnel as required to provide on-site service. .Claims cases for the implementation of someone responsible approach to tracking, to ensure the fastest claims to alleviate the pain and difficulties of customers. .Meanwhile, earthquake insurance policies do cover sort of work, and strive to achieve great customer one by one return visit. .Support groups and offices related workers also rushed to Deyang, Mianyang and Dujiangyan and other hard-hit on-site office, to guide the work of claims services to City institutions, improve service quality survey claims. .</ P> <P> 5 月 16 日 4 pm 太平洋产险 Wuzong Min, general manager of Chengdu Bureau of Education on behalf of the company belongs to Pengzhou, Chong City Department of Education pre-paid "schools school liability insurance" 105 million. .Advance payment in the ceremony, vice mayor of Chengdu, Chengdu Fu Yonglin on behalf of the Government of China Pacific Insurance to help the disaster areas rebuild their homes thanks. .</ P>.